Bring sales and customer service together to drive better results
Manage every stage of customer relationship in one platform and create new opportunities for business growth.
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CUSTOMER MANAGEMENT
Customer management that adapts to your business
Activate only the modules you need today and expand the solution whenever your needs evolve, without losing the connection between features.
CRM
Keep the entire sales cycle up to date and ready to access whenever you need it.
Service Desk
Track and prioritize every customer request according to the agreed SLAs.
Contracts
Keep deadlines and renewals under control, with every contract term easy to access.
Sales and Marketing
Connect campaigns to your sales pipeline and follow every lead through to conversion.
Customer Portal
Give customers direct access to services and requests through a customizable drag-and-drop portal.
Reports and Business Intelligence
Turn KPIs and performance data into up-to-date dashboards ready for analysis.
Customer Satisfaction
Turn every piece of feedback into useful data for measuring service quality.
Workflow
Automate approvals and handoffs between teams through customized workflows.
Knowledge Base
Make guides and answers easy to find for a faster self-service experience.
Managing a customer means knowing their full history
Deepser brings CRM and Customer Service together in one platform, giving every team an always up-to-date view of each customer. The information they need is immediately available, helping them respond faster and identify new growth opportunities.
Try free demoA complete view of every customer
The CRM brings sales data and support activities together in an always up-to-date customer record, so teams can immediately understand the full history of the relationship.
A 360-degree view: contacts, opportunities and tickets always remain connected to the right customer.
Complete customer history: every interaction remains traceable, even years later.
The right priority before it becomes urgent
Requests received through the portal, email or chat are organized into tickets with dedicated SLAs, helping teams respond quickly and consistently deliver high-quality service.
Tailored SLAs: define different response times for each customer or service.
Automated escalations: important requests never remain unanswered.
Data shows where every customer relationship can grow
Dashboards and Business Intelligence turn contract, billing and customer satisfaction data into clear indicators, helping you identify risks and new opportunities in real time.
Keep every commitment: monitor contract deadlines and renewals.
Measure satisfaction: collect feedback and quickly identify customers at risk.
Feedbacks from our clients
Read how our customers improved productivity and performance with Deepser.
Based on 57 reviews
What Deepser offers?
What sets us apart is also what our customers value most.
NO-CODE CUSTOMIZATION
Deepser offers extensive configuration options, making it easy to customize workflows and environments without technical expertise.
In cloud or on premise
Choose the deployment option that best fits your organization and maintain full control over your data without additional costs.
EXPERT SUPPORT AT EVERY STEP
From implementation to ongoing optimization, our specialists work alongside your team to configure Deepser around your processes and help you get the most from the platform.
Ready to strengthen your customer relationships?
Tell us what your organization needs and let’s build the right solution for your sales and customer service processes.
Try free demo