Native Artificial intelligence that powers Service Management
AI Studio expands Deepser’s capabilities by integrating artificial intelligence directly into business workflows, making your operations much faster and more efficient.
Customers Who Have Chosen Us
If your service is still manual, you are already behind!
Working with static workflows and without Agentic AI already belongs to the past. Show your customers that your company keeps up with technological evolution through a solution that strengthens your competitive advantage. Your competitors are already using artificial intelligence. It’s time for you to start this journey too.
Intelligent Workflows
Support activities in real time by analyzing data and updates to trigger decisions within workflows.
Low-code platform
Allows you to configure and customize processes quickly, ensuring autonomy even without technical development.
Multi-LLM
Combines different language models to deliver effective responses based on diverse operational needs.
European Security
Ensures data management in compliance with GDPR and regulatory requirements, maintaining protection and control over information.
AI Chatbot with Intelligent Search
When an issue is reported, the information needed to solve it may be scattered across multiple sources. Deepser AI Studio uses a chatbot powered by Agentic AI that can autonomously search for the most relevant solutions and guide users step by step with operational instructions.
During the conversation, the system always displays the sources used, such as previous tickets, activities, and knowledge base articles. If the available information is not sufficient, the chatbot asks additional questions.
Intelligent Workflows and Automation
Deepser AI Studio supports operations by analyzing data and updates in real time, helping drive decisions within workflows. AI agents do not simply provide suggestions; they perform operational tasks and actively contribute to request management. They can initiate checks, assign tasks and guide processes while ensuring operational continuity.
This reduces repetitive activities and improves overall efficiency.
Automatic Request Management
Requests received via email can quickly accumulate throughout the day. AI Studio automatically transforms emails into tickets and uses artificial intelligence to analyze the content, identify the request type, and assign priorities.
It then activates the appropriate operational workflows, allowing activities to continue without interruptions.
Collaborative Ticket Management
Managing a request often involves multiple people and a large amount of information. Artificial intelligence analyzes the entire ticket journey and generates a summary containing the most relevant details.
This gives whoever takes over the task an immediate and complete overview, allowing them to proceed without manually reconstructing information.
The AI Studio module is included in the license:
Starter
Plus
Enterprise
Pricing Plans: clear and simple
We offer 3 packages to meet your needs. These are designed for a minimum of 3 agents, i.e. back-end users, not end users. In addition, we offer discounts for large groups.
Starter
To start out
Ticketing system complete & ITIL compliant
Dashboard & Report – Customizable
Calendar with Microsoft 365 & Google Calendar
User Portal
CRM
Board Kanban
Task Management
SLA Management
API – unlimited requests
$ 36
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Plus
For growing companies
Everything in Starter
CMDB – Unlimited Assets
CMDB Graph Views
IT Asset Manager
IT Monitoring
Contract Management
Password Manager
Knowledge Base
Service Catalog
Live Chat
$ 49,50
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Enterprise
For larger companies
Everything in Plus
Workflows & NoCode/LowCode
Approvals & Stages
Scheduled Maintenance
Sales & Invoicing
Inventory & Warehouses
Project Management & Gantt View
Customer Satisfaction & Surveys
Marketing
Module Creator
Business Intelligence
AI Studio
Contact us to define business needs and number of agents.
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Reviews
“The product is very feature-rich. Now both my customers and I can’t do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”
Marco B.
Information Technology and Services
“I use it to handle customer inquiries and general information. Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
Sofia L.
Health, Wellness and Fitness
“After several searches for a product that could easily adapt and customize to our reality with Deepser we found it. Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
Daniele T.
Computer Networking
If you're not ready to make a choice, here's a gift for you!
Software selection takes time. To help you out we prepared a document to facilitate gathering data for your selection process. We are not afraid of comparison.