Contract management: complete clarity
With Deepser’s Contract Management you have a clear view of conditions and deadlines, as well as the service levels granted. You will provide customers with on-time service at all times and be able to identify new business opportunities.
Clients that trusted us
Contracts are delicate matters.
Contracting tends to be a complex process. Not only because of the negotiation phase, which can be lengthy, but also because of the management and the many parties involved. At this point it becomes critical to the success of the job to be done, to unify and manage it all from one place.
Deepser helps you manage your contracts.
Global strategic overview
With Deepser, you have an overall strategic control over data. This helps you avoid providing services free of charge and helps you maximize profit in contract renewals.
Additionally, you facilitate the work of Administrative and Purchasing departments by managing all business agreements in one place. You also facilitate communication between Sales, Technical and Customer Service teams. Finally, can improve time management and provide an excellent customer service.
Track all activities entered in each contract.
Set the amount of hours stipulated in the agreements made.
Automatically countdown service hours.
Avoid doing extra work without due compensation.
Access an overview of all active contracts.
Ad hoc contract management
Deepser helps you manage your clients’ contracts in a smooth, efficient and fully customizable way. This module adapts entirely to your needs to simplify your daily routine, especially when it comes to sensitive issues such as contractual matters.
Evolved administration: manage paid and billed interventions and monitor deadlines, setting up automatic renewals and alerts.
Multi-company management: maintain multiple active contracts by individual customer, type of business, and service offered.
Integrated suppliers and partners: involve 3rd parties in management for perfect control of hours worked and activities.
Strategic vision: get automatic reports on contracts, customers, and services delivered to make real-time decisions.
Full digitization: you can use contracts in the management of business services and the CMDB.
The Contract Management module is included in the license:
Starter
Plus
Enterprise
Pricing Plans: clear and simple
We offer 3 packages to meet your needs. These are designed for a minimum of 3 agents, i.e. back-end users, not end users. In addition, we offer discounts for large groups.
Starter
To start out
Ticketing system complete & ITIL compliant
Dashboard & Report – Customizable
Calendar with Microsoft 365 & Google Calendar
User Portal
CRM
Board Kanban
Task Management
SLA Management
API – unlimited requests
$ 36
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Plus
For growing companies
Everything in Starter
CMDB – Unlimited Assets
CMDB Graph Views
IT Asset Manager
IT Monitoring
Contract Management
Password Manager
Knowledge Base
Service Catalog
Live Chat
$ 49,50
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Enterprise
For larger companies
Everything in Plus
Workflows & NoCode/LowCode
Approvals & Stages
Scheduled Maintenance
Sales & Invoicing
Inventory & Warehouses
Project Management & Gantt View
Customer Satisfaction & Surveys
Marketing
Module Creator
Business Intelligence
AI Studio
Contact us to define business needs and number of agents.
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Reviews
“The product is very feature-rich. Now both my customers and I can’t do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”
Marco B.
Information Technology and Services
“I use it to handle customer inquiries and general information. Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
Sofia L.
Health, Wellness and Fitness
“After several searches for a product that could easily adapt and customize to our reality with Deepser we found it. Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
Daniele T.
Computer Networking
If you’re not ready to make a choice, here’s a gift for you!
Software selection takes time. To help you out we prepared a document to facilitate gathering data for your selection process. We are not afraid of comparison.