Service Catalog: show your services and products
With Deepser, the experience of accessing your services is e-commerce-like thanks to a comprehensive, dynamic and easy-to-manage enterprise ITIL Service Catalog. A catalog open not only to IT service requests but also much more.
Clients that trusted us
A forgotten showcase is not inviting.
If your customers are asking for the same things over and over again, maybe it is time to make them aware of everything you offer. Curating and displaying a catalog of services and products can be critical not only to the success of your business, but it can also help the customer get what they want and improve their experience.
Deepser helps you showcase your services.
Your customized catalog
The Service Catalog is a key tool for your company’s digital transformation because it allows end users to have an overview of all services offered by your team with information regarding, for example, delivery dates, operational costs, approvals and visibility.
Collect requests faster with dynamic forms whose fields adapt to the service in question.
Create a Device Inventory: select a device from the ITAM or CMDB by configuring all the necessary data.
Manage SLAs: with metrics you can configure conditional goals based on various parameters to provide optimal service delivery.
The Service Catalog module is included in the license:
Starter
Plus
Enterprise
Pricing Plans: clear and simple
We offer 3 packages to meet your needs. These are designed for a minimum of 3 agents, i.e. back-end users, not end users. In addition, we offer discounts for large groups.
Starter
To start out
Ticketing system complete & ITIL compliant
Dashboard & Report – Customizable
Calendar with Microsoft 365 & Google Calendar
User Portal
CRM
Board Kanban
Task Management
SLA Management
API – unlimited requests
$ 36
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Plus
For growing companies
Everything in Starter
CMDB – Unlimited Assets
CMDB Graph Views
IT Asset Manager
IT Monitoring
Contract Management
Password Manager
Knowledge Base
Service Catalog
Live Chat
$ 49,50
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Enterprise
For larger companies
Everything in Plus
Workflows & NoCode/LowCode
Approvals & Stages
Scheduled Maintenance
Sales & Invoicing
Inventory & Warehouses
Project Management & Gantt View
Customer Satisfaction & Surveys
Marketing
Module Creator
Business Intelligence
AI Studio
Contact us to define business needs and number of agents.
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Reviews
“The product is very feature-rich. Now both my customers and I can’t do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”
Marco B.
Information Technology and Services
“I use it to handle customer inquiries and general information. Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
Sofia L.
Health, Wellness and Fitness
“After several searches for a product that could easily adapt and customize to our reality with Deepser we found it. Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
Daniele T.
Computer Networking
If you’re not ready to make a choice, here’s a gift for you!
Software selection takes time. To help you out we prepared a document to facilitate gathering data for your selection process. We are not afraid of comparison.