Reduce risk exposure and stay in control of compliance
Deepser gives Legal and Compliance teams greater control over their work. Every case follows defined procedures and retains the evidence required to verify the checks performed. Built-in AI supports case classification and speeds up information retrieval, allowing the team to manage regulatory obligations without relying on separate files or conversations that are difficult to trace.
Clients that trusted us
Make every legal case fully traceable
The Service Desk lets you manage internal legal advice and compliance reviews through workflows aligned with company policies. AI identifies the content of each request and routes it more efficiently, while every step remains documented.
Structured intake: Legal advice requests and contract reviews are submitted through forms that collect all the required information from the outset.
Cases routed to the right specialist: Each case reaches the appropriate contact based on the subject matter and the required level of responsibility.
Controlled approval workflows: Approvals and escalations follow configurable rules, reducing the risk of informal handoffs.
Clear audit evidence: Decisions and actions remain recorded in an audit trail that can be reviewed during internal controls or external audits.
Deadlines under control: Automated reminders and notifications help teams meet deadlines without relying on manual checks.
Make compliance verifiable with reliable data
Dashboards and reports provide an up-to-date view of ongoing controls and open activities. Managers can identify delays or anomalies, while AI makes collected information easier to interpret and highlights the elements that require attention.
Clear visibility into every control: The status of each review can be monitored without rebuilding information from different sources.
Risk indicators: Dashboards highlight case volumes and handling times, making it easier to identify areas of exposure.
Audit-ready reports: Information can be organized and shared with auditors or authorized managers.
Role-based access: Sensitive data remains available only to users with the appropriate permissions.
Exportable records: Records and results can be exported in CSV or Excel format for further analysis.
Turn internal policies and regulations into operational guidance
The Knowledge Base brings company policies and control procedures together in a governed environment. Built-in AI identifies the content relevant to the case under review, reducing the risk of using outdated guidance or information that does not apply.
Centralized policies: Internal codes and guidelines remain available through a source officially recognized by the organization.
Context-aware search: The team can quickly retrieve the procedure related to the request being handled.
Version control: Documentation updates are managed without losing traceability of previous changes.
Role-specific content: Each group can access only the provisions relevant to its responsibilities.
More consistent application: Approved guidance is also available to other departments, reducing inconsistent interpretations.
Create a secure channel for requests and reports
The User Portal provides a dedicated access point for communicating with the appropriate teams. Employees can submit questions or documentation through defined processes, while AI helps them find available information before opening a case.
Complete requests from the start: Users are guided to provide all the information the Legal team needs to assess the case.
Traceable privacy cases: Data protection requests follow a clearly defined process through to completion.
Visible case status: Authorized users can check progress without sending repeated follow-ups.
Case-linked communications: Responses and attachments remain in the same space, preserving a complete case history.
Choose the right license for your needs.
If you wish to provide a memorable customer service and foster synergy among colleagues, Deepser is the right solution for you, and all is available from the Starter license. If you need the Live Chat, simply upgrade to the Plus license.
Thanks to Deepser, you will be able to streamline workflows so much that other departments in your organization will want to try it too. The good news is that the Starter license already includes many benefits for other departments at the same affordable price.
Take your organization to the next level with Deepser
Try free demoPricing Plans: clear and simple
We offer 3 packages to meet your needs. These are designed for a minimum of 3 agents, i.e. back-end users, not end users. In addition, we offer discounts for large groups.
Starter
To start out
Ticketing system complete & ITIL compliant
Dashboard & Report – Customizable
Calendar with Microsoft 365 & Google Calendar
User Portal
CRM
Board Kanban
Task Management
SLA Management
API – unlimited requests
$ 36
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Plus
For growing companies
Everything in Starter
CMDB – Unlimited Assets
CMDB Graph Views
IT Asset Manager
IT Monitoring
Contract Management
Password Manager
Knowledge Base
Service Catalog
Live Chat
$ 49,50
per month, per agent billed annually
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Enterprise
For larger companies
Everything in Plus
Workflows & NoCode/LowCode
Approvals & Stages
Scheduled Maintenance
Sales & Invoicing
Inventory & Warehouses
Project Management & Gantt View
Customer Satisfaction & Surveys
Marketing
Module Creator
Business Intelligence
AI Studio
Contact us to define business needs and number of agents.
Agent refers to those who use Deepser's back-office. For end users it is free.
Try free demoDiscounts for large groups
Reviews
“The product is very feature-rich. Now both my customers and I can’t do without it anymore. Surely its strong point is the interface and the customization, even on the End User side it is very intuitive.”
Marco B.
Information Technology and Services
“I use it to handle customer inquiries and general information. Convenient because I always have all the requests in progress under control and I can use quick replies within the tickets.”
Sofia L.
Health, Wellness and Fitness
“After several searches for a product that could easily adapt and customize to our reality with Deepser we found it. Very satisfied with the modules we use, Help Desk, Knowledge Base, CMDB, CRM.”
Daniele T.
Computer Networking
If you’re not ready to make a choice, here’s a gift for you!
Software selection takes time. To help you out we prepared a document to facilitate gathering data for your selection process. We are not afraid of comparison.