Why Deepser
Deepser is the AI-powered Service Management platform designed to manage the full lifecycle of enterprise services. Trusted by more than 350,000 users and built with over 20 configurable modules, it combines advanced technology with complete flexibility to help teams work faster and deliver better service.
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Deepser is certified according to international standards
Choosing a certified platform means trusting your business data and processes to a partner that meets international security and quality standards.
ISO 27001, supported by the ISO/IEC 27017 and ISO/IEC 27018 guidelines, protects information and personal data across cloud environments. ISO 9001 confirms the reliability of Deepser processes and our ongoing commitment to improving service quality.
ISO 27001
ISO 9001
GDPR
BEST CUSTOMER
SUPPORT
Customer support that understands your business
Deepser specialists work directly with your team, from platform configuration to ongoing assistance as your operational needs evolve.
Direct access to product specialists
Ongoing assistance after go-live
Guidance tailored to your processes
Feedbacks from our clients
Read how our customers improved productivity and performance with Deepser.
Based on 57 reviews
Deepser AI Studio makes Service Management faster and more autonomous
AI Studio combines AI Agents, intelligent workflows and conversational support to automate repetitive tasks and move requests forward. The chatbot searches the Knowledge Base and ticket history and guides users toward faster resolutions, reducing handling times and increasing team productivity.
Everything you need,
all in one platform
One platform, built around your business
Custom fields: Create the information structure each service and request category needs.
Ticket forms by category: Build dedicated forms for different services and request types.
Flexibe data grids: Choose what each team sees and organize every view around its work.
Multiple SLAs: Set different service levels for each client, service or request type.
Personalized User Portal: Show each user the services and information relevant to them.
Drag-and-drop Portal Designer: Build a complete portal with requests, Knowledge Base content and company updates.
Unlimited workflows: Automate approvals and activities across all your business processes.
Get more value from the tools you already use
Connect Deepser to your existing technology stack and expand the platform’s capabilities without replacing what already works.
